Refund policy

U-Shade Return & Refund Policy

U-Shade Functional Clothing LLC is a small startup business based in Texas. Our goal is to help customers select the right fit up front through sizing guidance and support, while maintaining fair and practical policies as we grow.

Fit Guidance First

We recognize that everyone is different in size and fit. To reduce unnecessary shipping costs and waste, we focus on:

  • Sizing charts and fit tips

  • Guidance on shrinkage or size adaptation where applicable

  • Support to help choose the best available size before purchase

If we do not currently offer your size, we welcome your feedback.

Returns & Exchanges

No Cash Refunds

U-Shade does not offer cash or original-payment refunds.

Exchange or Store Credit Only

Approved returns are eligible for:

  • Item exchange, or

  • Store credit toward a similar item

Eligible Returns

Returns are accepted only for factory defects, including:

  • Loose seams

  • Missing buttons

  • Manufacturing defects

Return Conditions

To qualify for an exchange or store credit:

  • Customer is responsible for return shipping

  • Item must be unused and free of customer-caused damage, staining, or abuse

  • Photos of the issue must be submitted before return

  • Return Authorization (RA) approval is required via email

  • Customer must identify the desired exchange item when requesting approval

U-Shade reserves the right to deny returns that do not meet these conditions.

Non-Returnable Items

Returns will not be accepted for:

  • Fit or size preference after guidance has been provided

  • Normal wear and tear

  • Damage caused by improper use or care

Processing Exchanges

Once an approved return is received and inspected, exchanges or store credit will be processed within a reasonable timeframe, subject to product availability.

Our Commitment

We are continuously improving our products, sizing resources, and policies. Thank you for supporting a growing brand and helping us get better.

Contact

For return or fit questions, please contact:
[support@ushade.com]
U-Shade Functional Clothing LLC
Texas, USA